At 22atm, we genuinely care about the wellbeing of every Pakistani player on our platform. Responsible gaming is not a checkbox for us — it is a core commitment woven into how 22atm operates. Whether you are in Karachi, Lahore, Islamabad, or anywhere across Pakistan, our tools and resources are here to help you stay in control at every step.
We have built a comprehensive player protection framework so that gaming at 22atm always stays within healthy boundaries. Here is what we provide for every registered player.
Every 22atm account goes through mandatory KYC identity verification before any withdrawal is processed. We cross-check CNIC details to confirm every player is 21 or above. No exceptions. Accounts flagged as underage are immediately suspended and all funds returned.
22atm allows you to set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before it activates — giving you time to reflect before raising your ceiling.
If you feel your gambling is getting out of hand, 22atm's self-exclusion tool lets you lock your account for a chosen period — 30 days, 90 days, 6 months, 1 year, or permanently. During exclusion, you cannot deposit, wager, or receive promotional offers. Reactivation requires a formal cooling-off review.
22atm lets you set session duration alerts that notify you when you have been playing for a set period. You can configure reminders at 30-minute, 1-hour, or custom intervals. When the timer fires, you get a clear on-screen prompt encouraging you to take a break and step away from the screen.
Beyond deposit caps, 22atm offers optional loss limits — a ceiling on the net losses you are willing to accept within a defined period. If your losses hit the threshold you have set, wagering is automatically paused until your limit resets or you contact support to review your settings.
Our responsible gaming support team is available around the clock via live chat and email. If you are struggling with your gambling behaviour, reach out — our team is trained to listen without judgment and guide you towards the right tools or external support services that can help you take back control.
Requesting self-exclusion is straightforward and takes less than five minutes. Once submitted, your exclusion is applied instantly — no waiting period, no second-guessing. Here is exactly how it works on 22atm.
Important: During any active self-exclusion period, 22atm will not send you any promotional emails, bonus offers, or marketing communications. Your account balance remains secure and accessible once your chosen exclusion period ends following the required review.
Visit 22atm and log in using your registered credentials. Navigate to your Account Dashboard by clicking your username in the top-right corner of the screen.
Inside your Account Dashboard, locate the "Responsible Gaming" section. This is where all of your player protection tools are housed — deposit limits, session timers, loss limits, and self-exclusion.
Click on "Self-Exclusion" and choose your preferred exclusion duration: 30 days, 90 days, 6 months, 1 year, or permanent exclusion. Read the terms of each option carefully before confirming.
Enter your account password to confirm the request. Your exclusion takes effect immediately upon confirmation. You will receive an email acknowledgement at your registered address within minutes.
If you are unable to access your account settings or prefer to request exclusion via a human agent, contact our support team at [email protected]. We will process the exclusion manually within one hour of your request.
Cap the maximum amount you can deposit into your 22atm account within a single calendar day. Limits can be set in PKR from as low as Rs 500 per day. Reducing a daily limit takes effect immediately; increases require a 24-hour delay.
Set a rolling weekly or monthly deposit ceiling that automatically resets at the end of each period. Ideal for players who prefer budgeting over longer timeframes rather than managing daily limits individually.
Enable on-screen pop-up reminders at regular intervals that display how long you have been playing and how much you have wagered during your current session. A simple but effective nudge to stay grounded.
Not ready for full self-exclusion? A cool-off period temporarily suspends your account for a shorter window — 24 hours, 48 hours, or 7 days — giving you breathing room without the commitment of a longer exclusion.
Access a full history of your deposits, withdrawals, bets placed, and game sessions directly from your 22atm account dashboard. Reviewing your activity is one of the most effective ways to spot unhealthy patterns early.
Unsubscribe from all promotional communications — including bonus offers, free spin notifications, and seasonal campaign emails — directly from your account preferences or by emailing [email protected] at any time.
Problem gambling can develop gradually and is not always obvious in the early stages. 22atm encourages every player to be honest with themselves. If any of the following sound familiar, it may be time to use our responsible gaming tools or speak to a professional.
Continuing to play or deposit more money specifically to try to recover previous losses — rather than playing for enjoyment — is one of the clearest early warning signs.
Regularly spending much longer playing than you intended, or finding that hours pass without noticing, indicates that gaming may be taking a disproportionate share of your attention.
Using money earmarked for rent, groceries, family expenses, or bills to fund gambling is a serious sign that the activity has moved beyond entertainment into harmful territory.
Using gaming as a way to cope with stress, anxiety, depression, or other emotional difficulties rather than for fun is a pattern that can accelerate problem gambling significantly.
Neglecting relationships, social obligations, or professional responsibilities because of time and mental energy spent on gambling is a clear indicator that help may be needed.
Feeling the need to conceal the extent of your gambling from family members or close friends — lying about losses, deposits, or time spent — strongly suggests the behaviour has become problematic.
Honest self-reflection is the first step towards responsible gaming. 22atm recommends revisiting these questions regularly. If you answer "yes" to three or more, please consider using our self-exclusion or cool-off tools, or reaching out to our support team.
Do you find yourself thinking about gambling frequently, even when you are doing something completely unrelated?
Have you ever felt the need to increase your stake sizes to get the same level of excitement from gambling?
Have you made repeated unsuccessful attempts to cut back on, control, or stop gambling altogether?
Do you feel restless, irritable, or anxious when you try to reduce your gambling or take a break from it?
Have you ever borrowed money, sold possessions, or used credit to fund your gambling activity?
Has gambling caused significant problems in your personal relationships, career, or financial situation?
Do you return to gambling the day after a loss specifically with the goal of winning back what you lost?
If you answered yes to several of these, please contact us at [email protected] or activate our self-exclusion tool immediately. You are not alone and help is available.
At 22atm, responsible gaming is not an afterthought. From the very first moment a new player in Lahore or Faisalabad opens an account, our platform is designed to promote healthy gaming habits. Every feature — from the account dashboard to the bonus system — has been built with player wellbeing in mind alongside entertainment value.
We recognise that for most of our players, cricket betting on PSL matches, spinning jackpot slots, or enjoying live dealer tables is a thoroughly enjoyable pastime. 22atm exists to make that experience rewarding and safe. But we also understand that for a small number of players, gambling can shift from entertainment to compulsion — and that is something we take very seriously.
22atm does not profit from problem gambling. Our long-term business depends on happy, healthy players who return because they enjoy the experience — not because they feel trapped. That alignment of incentives means that when we ask you to use our responsible gaming tools, we genuinely mean it.
All responsible gaming tools on 22atm are completely free to use and can be activated instantly without any need to contact support or complete lengthy processes. Simply log in, navigate to your account settings, and your protections are one click away.
Whether you are new to online gaming or a seasoned player, keeping the following principles in mind will help ensure your 22atm experience always stays in a healthy place:
Set a budget before you play. Decide in advance the maximum amount you are comfortable spending in a session — treating it the same way you would a night out or any other leisure expense — and stick to it regardless of whether you win or lose.
Never gamble with money you cannot afford to lose. Gaming funds should always come from your personal discretionary income, never from savings, rent, household bills, or borrowed money. If it would hurt to lose it, do not wager it.
Take regular breaks. Step away from the screen every hour, even if you are on a winning streak. Physical breaks help maintain perspective and prevent the kind of extended sessions that tend to produce poor decisions.
Keep gambling in proportion. 22atm should be one small part of a balanced life that includes family time, work, fitness, and social connections. If gaming starts crowding out other parts of your life, that is a clear sign to pull back and reassess.
Never chase losses. Every session has a natural end. If you have hit your budget limit for the day, log out — even if you are down. Chasing losses is where responsible gaming most frequently crosses into problem territory.
Set your limits, use our tools, and enjoy Pakistan's best cricket betting and casino games with full peace of mind. Your wellbeing always comes first at 22atm.
21+ only. Gambling should be entertainment. If it stops being fun, please use our self-exclusion tools or contact [email protected] immediately.